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Important Phone Numbers


Important contact information





Member Contact Center
734-676-7000 (Call or Text)
M - Fri 9:00AM - 5:00PM

Brownstown Fax
734-676-7191
 
Southgate Fax
734-282-3943

Routing/Transit #
272485107

24 / 7 Loan Hotline
734-676-7000

Online Bill Pay Support
800-877-8021
M - Fri 7:00AM - 1:00AM

Wiring Transfer Instructions
All of the below information must be given for Advantage One CU to receive a wire transfer on your behalf.
Wire to:
Alloya Corporate Credit Union
ABA# 272478075

For Further Credit to:
Advantage One Credit Union
ABA# 272485107
 
For Final Credit to:
Your name and account number



Card Activation
800-631-3197
 
Cardholder Selected PIN
888-886-0083

Lost/Stolen/Report Fraud Activity
734-676-7000 (M-F, 9 am-5 pm)
866-563-3953 (After Hours, Weekends, Holidays)



Card Activation Phone Number:
800-631-3197
 
Cardholder PIN
888-886-0083
 
Platinum Card - General Info/Lost/Stolen/Report Fraud
866-602-3982
 
Signature Card - General Info/Lost/Stolen/Report Fraud
866-599-6693

CU Rewards - General Inquiries
800-637-7728

CU Rewards - Travel Redemption
800-900-6160

CU Rewards Merchandise/Redemption Status
888-634-6318

Lock Box / Payment Address
PO Box 37603
Philadelphia, PA 19101-0603

Overnight Lock Box Payment Address
560 Carillon Parkway
St. Petersburg, FL 33716



To reorder checks, please visit:



855-355-1202
Online



24-hour Roadside Assistance
866-603-5420

Repair Authorization
800-752-6265 (All states except Florida)
800-621-2130 (Florida only)

Member Services
For questions other than Roadside Assistance and Claims
888-557-8955 



Jenn Drummond
616-648-5493




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MEMBER REFERRAL
Friends help friends earn cash. 
A close-up view of an AOCU credit card exchanging hands during a payment interaction.
VISA REWARDS 
Where will your rewards take you?
Woman smiles as she looks at membership savings from Advantage One on her tablet.
MEMBER SAVINGS
Membership with AOCU helps you save money.